Terms & Conditions

Welcome to Marg Jet Packers and Movers (“Company”, “we”, “our”, “us”). By using our website or booking our services, you agree to the following Terms & Conditions.

1. Nature of Services

We provide relocation and logistics services through a combination of in-house teams and verified third-party partners.

2. Definitions

• Company: Marg Jet Packers and Movers
• Customer: Any user of our services
• Services: Packing, moving, relocation, logistics coordination
• Partner: Independent third-party service provider

3. Scope of Services

• Household shifting
• Office relocation
• Packing & unpacking
• Transportation
• Vehicle shifting
• Warehousing

4. Booking & Confirmation

• Booking is confirmed after quotation acceptance
• Advance payment may be required
• Incorrect details may lead to cancellation

5. Customer Responsibilities

• Provide accurate details
• Declare fragile/valuable items
• Arrange permissions (society, parking, lift)
• Be present during shifting

6. Prohibited Items

• Illegal goods
• Hazardous materials
• Narcotics
• Undeclared valuables
• Perishable goods without approval

7. Service Execution

Marg Jet Packers and Movers provides services through both in-house teams and third-party partners.

Depending on location, availability, and service type, the execution of services may be carried out either by our own staff or by independent service partners.

In cases where services are executed by third-party partners, the Company acts as a coordination platform. While we strive to maintain quality standards, execution responsibility lies with the assigned service provider.

8. Delivery Timeline

Delivery timelines may vary due to:

• Traffic and weather
• Route restrictions
• Mechanical issues

9. Insurance & Liability

• Insurance is optional
• Without insurance, liability is limited
• Liability limited to declared value or service charges

10. Claims Policy

• Claims must be reported within 24 hours
• Late claims may not be accepted

11. Payment Terms

• Payment as per quotation
• Advance may be required
• Balance before or at delivery

12. Cancellation Policy

• Cancellation must be in writing
• Charges may apply

13. Storage Terms

• Storage is chargeable
• Extra duration = extra charges

14. Force Majeure

We are not responsible for delays due to natural disasters, strikes, or government actions.

15. Intellectual Property

All website content belongs to Marg Jet Packers and Movers.

16. Limitation of Liability

We are not liable for indirect or consequential damages including loss of profit.

17. Governing Law

These terms are governed by Indian law.

18. Updates

We may update these Terms anytime. Continued use means acceptance.

19. Contact

For any queries, contact us via our website or email.

20. Acceptance

By using our services, you agree to these Terms & Conditions.